Mobile technology and the air travel industry: a study
19.09.2011 22:00 /
Amadeus, one of the leading technology providers for the airline industry, has recently published a report on the impact of mobile technology on the air travel industry.
The 116-page report analysis how the industry will embrace these technologies over the coming 5 years to overcome some of it's current operational problems and offer better level of service to the travellers.
"In a mature industry such as aviation,it is crucial to combine a seamless customer experience and loyalty programme with the ability to differentiate. Mobile services giveairlines new opportunities to achieve both." writes Julia Sattel, Vice President Airline IT at Amadeus.
The report, in its entirety is available for download below.
The always-connected traveller: How mobile will transform the future of air travel